Terms of Service

Last updated: May 17, 2018

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the designtheway.com website (the “Service”) operated by Design The way (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Description Of Service

The Site is an online service that offers chat and email support to operators of websites running on single-site installations of WordPress. Services include, but are not limited to, any service and/or content Design The Way makes available to or performs for you, as well as the offering of any materials displayed, transmitted or performed on the Site or through the Services.

Your access to and use of the Site may be interrupted from time to time as a result of equipment malfunction, updating, maintenance or repair of the Site or any other reason within or outside the control of Design The Way. Design The Way reserves the right to amend, suspend or discontinue the availability of the Site and/or any Service and/or remove any Content at any time at its sole discretion and without prior notice.

Design The Way service does not support multi-site WordPress installations.


As a condition to using Services, you are required to open an account with us and select a password and username, and to provide registration information. When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Services are available only to legal entities and to individuals who are at least 18 years old.


You agree that you will pay for the Services, and that Design The Way may charge your payment method for any services purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING DESIGN THE WAY WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.

Prices for the Services may change at any time at Design The Way’s sole and exclusive discretion.

Use License

Permission is granted to temporarily download one copy of the materials on Design The Way’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on Design The Way’s Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or “mirror” the materials on any other server.

This will let Design The Way to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.


All the materials on Design The Way’s Website are provided “as is”. Design The Way makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Design The Way does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.


Design The Way or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Design The Way’s Website, even if Design The Way or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Support Requests

Support must be requested through the proper channels to be received and responded to in a reasonable amount of time, but provides no guarantee either express or implied on the timeframe of when a support request can or will be resolved.

Each request is subject to a maximum of 30 minutes of development. The effort required for development is exclusively determined by the Design The Way management. For work outside of the scope of the Design The Way 30 minute development agreement, Design The Way management may provide alternative solutions to the client including referral to the Design The Way partner network.

Your requests are subject to approval by Design The Way management or by its assigned agent.

Nature Of Requests

Requests should fall within the following categories.

  • UI troubleshooting (HTML, CSS, Javascript)
  • Styling elements with CSS
  • Content placement & image manipulation
  • Creation of basic graphics (e.g. buttons, banners, etc.)
  • WordPress website backup/maintenance
  • Optimization of CSS, Javascript and Images
  • Plugin installation and implementation

Examples of requests which shall not meet Design The Way management approval for support:

  • Custom website design/development
  • Landing page design/development
  • Custom plugin development
  • Custom theme development
  • SEO services
  • Any fix deemed by Design The Way management to exceed 30 minutes effort

Revisions and Errata

The materials appearing on Design The Way’s Website may include technical, typographical, or photographic errors. Design The Way will not promise that any of the materials in this Website are accurate, complete, or current. Design The Way may change the materials contained on its Website at any time without notice. Design The Way does not make any commitment to update the materials.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Design The way.

Design The way has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Design The way shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. You can contact us through the contact page to issue a termination request.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Trademark Information

All logos, product, and service names related to these TOS are trademarks of Design The Way . You agree not to display or use in any manner without prior written permission.

Site Terms of Use Modifications

Design The Way may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

Governing Law

These Terms shall be governed and construed in accordance with the laws of West Bengal, India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Contact Us

If you have any questions about these Terms, please contact us.